The Hewlett-Packard Color LaserJet CP2025n is a pricey color laser printer built with the small business owner or work group in mind. At $450, the CP2025n can connect to multiple computers of a wired network, and the printer produces high-quality prints, but it's not without minor faults: the output speed for text and presentation documents is slower than the competition and it's missing an auto-duplexer for double-sided printing. At the same time, HP redeems itself with a toolbox full of helpful settings, instructions, and features that brighten the user experience, not to mention the CP2025n's optimal quality prints. Although it's not perfect, the positives do outweigh the negatives and we recommend the HP CP2025n for offices that need a dependable color laser printer.
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Design and features
We're far past hoping for a well designed, attractive laser printer--the CP2025n follows the standard formula: gray hues make up the majority of color (or lack thereof) on the device, and the unit is 12.7 inches tall by 15.9 inches wide by 25.9 inches deep with all the drawers tucked in. At a hefty 50 pounds, the printer requires two sets of arms to move and will definitely take up desk space. Shoppers willing to sacrifice output quality for office space should check out our review of the Samsung CLP-315W.
We're far past hoping for a well designed, attractive laser printer--the CP2025n follows the standard formula: gray hues make up the majority of color (or lack thereof) on the device, and the unit is 12.7 inches tall by 15.9 inches wide by 25.9 inches deep with all the drawers tucked in. At a hefty 50 pounds, the printer requires two sets of arms to move and will definitely take up desk space. Shoppers willing to sacrifice output quality for office space should check out our review of the Samsung CLP-315W.
The front control panel houses a small two-line blacklit LCD for alerts and toner level graphics, a left and right directional pad, a cancel button, and two LEDs to alerts users of low toner and print errors. The LCD itself sits fixed in its position, although we prefer the display on the Brother HL-4040cn that's mounted on a swiveling plate to allow for easier viewing from different angles.
CB495A - HP Color LaserJet CP2025dn Printer What's in the box HP Color LaserJet CP2025dn Printer, power cable, CD (includes User's Guide and printer software), Getting Started Guide, HP color LaserJet print cartridges (black, cyan, magenta, yellow), paper sample pack. HP Color LaserJet CP2025dn Printer Driver Software Download. Download for You HP Color LaserJet CP2025dn Printer Full Driver and Software Support for Microsoft Windows 32-bit 64-bit and Macintosh. HP Color LaserJet CP2025dn Windows and Mac OS X Driver that is compatible with the operating system.
A small two-line blacklit LCD screen shows alerts and toner levels.
The main paper output tray sits at the bottom of the printer and can hold up to 250 sheets of plain 20-pound paper. There's also a separate 50-sheet manual input tray with adjustable paper guides for longer media, and HP sells an additional 250 sheet tray on its Web site for $50. Conveniently, the printer can detect a wide variety of paper types (envelopes, cardstock, labels, and transparencies) and sizes and will automatically pull from the correct tray to get the job done. Alternatively, the comprehensive driver software lets the user manually control the feeds. HP's ToolboxFX software also shows the status of the device in real time, current toner levels in an estimated percentage remaining, approximate pages remaining, usage trends, and the option to receive e-mail alerts when the printer malfunctions (mainly for IT professionals). Finally, the CP2025n is compatible with a wide variety of operating systems, including Mac, Windows, and Linux 6 or higher. We were also impressed that HP created an exclusive start-up video on the installation CD to facilitate installation and illustrate how to optimize print quality, driver settings, and the like. Few printer manufacturers take the time to establish step-by-step instructions for the consumer, so you'll appreciate the help along the way.
All of the ports necessary to connect the printer to a computer are on the back of the device, including the power plug, a USB port, and an Ethernet jack for wired networking among several computers, and we found it refreshingly simple to establish a connection to our router. As a result, we were able to access the printer from several PCs with no hiccups. We're remiss to see that HP doesn't include a front-loading PictBridge-compatible USB port for direct printing from digital cameras or USB thumbdrives. The printer also can't do automatic double-sided printing since it doesn't have a mechanical duplexer, but the software shows you how to manually achieve the same goal. The top of the front door folds down and rolls out, revealing the four toner cartridges (one black, three color) lined up in a horizontal row that use a single push-to-release tab for installation. We actually prefer this to the bucket style loading on the OKI C3600n, which forces the user to fuss with awkward buttons and springs to replace the cartridges. The HP CP2025n uses a simpler method, using a single push-to-release tab.
Quirks and bugs make it unreliable
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While HP's CP line of laserjets have a poor reputation in general, I had hoped that the CP2025, the more popular model in the CP line, would be usable. Unfortunately, there are a number of issues that prevent this printer from performing even light duty.First, each edition of the printer's firmware solves some issues, and then introduces others. For example, the latest edition firmware (20140702) resolves misc software issues. However, it also introduces fusing temperature and roller speed changes that will dramatically affect label printing performance, as well as color accuracy. Specifically, setting the print paper type to 'label' changes reds to pink and neutrals to blue. I have confirmed this issue across multiple CP2025's with before and after firmware upgrade tests.Additionally, the CP2025 occasionally does not understand how to resume from a print jam. Search for 'CP2025 stuck at printing document' for details of this very annoying issue. Despite the advice to set strange, obscure settings for calibration time, this issue can seriously derail a long print job.Finally, the CP2025 spends an inordinate amount of time on self-maintenance. In a 15 minute print job, I clocked 4 minutes were dedicated to the printer 'cleaning' itself, especially after print jams.Truly, I wanted to like the CP2025 since it's cheap to own Unfortunately, it requires far too much babysitting to be a usable printer.Read full review
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